physio physiotherapist coffs harbour occupational health employment sport injury work


coffs harbour occupational health





Care... Expertise... Results! Our mission is to get you back into life …. Quickly!


We invest time with you, we listen, we care!


Extensive experience, post-graduate qualifications, compulsory ongoing training means that Ergofix offers you the highest quality assessment and treatment from professional Physiotherapists.


Physiotherapists are University trained health care providers regulated by national registration. We are NOT a “want-to-be therapists” offering unproven advice and false hope.


We get results ... and we don’t over-service.




Teamwork... Communication... Outcomes! Ergofix offers experience, expertise and communication. We provide timely, relevant letters and we take your calls.


We simplify musculo-skeletal injuries, offer your patients outcomes, understanding of their injury and timelines for their recovery.


We prioritise work related and acute injuries, and endeavour to see acute or serious injuries on the day of referral.


 Our experience and expertise in ergonomics and industrial physiotherapy enable us to confidently recommend safe work limits, we work with you to optimise client outcomes.




pre-employment screening medical test coffs harbour


Prevention ... Performance ... Productivity. Ergofix understands work injuries... how they happen, how to prevent them and how to fix them!


Post graduate ergonomics expertise and extensive industrial experience underpin practical solutions.


We offer nationally accredited manual handling training ... customised to your workplace for value and outcomes.


Early intervention, thorough assessment and evidence based treatment. We optimise outcomes for your team.


Prevent lost time injuries and achieve fast and successful recovery at work.


who we are.


manual handling training accredited coffs harbour


Ergofix is an awarded rehabilitation provider, with professional Physiotherapists specialising in the rehabilitation of musculoskeletal and neurological conditions, as well as expertise in ergonomics and the prevention of injuries.


We are also proud to have Kay Joseph in our team. She is a specialist paediatric physiotherapist - one of only 5 in Australia. Kay offers specialist paediatric physiotherapy for babies and children with delayed milestones, low tone, cerebral palsy and other developmental and neurological symptoms, as well as serial casting for chronically tight calves and walking issues.



At Ergofix we pride ourselves on problem solving and treating the cause rather than just offering band-aid solutions for the symptoms at hand. We offer practical and pain-relieving solutions for inflammatory conditions that may not be "curable" and functional /ergonomic intervention to help you resume your favourite sport or hobby despite chronic injury or disability.


worksite assessment coffs harbour


We treat adults and children with neck, back, spinal and all other painful joints including whiplash, shoulders/ rotator cuff, tennis elbow and knee instability.


Dry needling (western acupuncture) is another treatment option popular with our clients and we provide casting for fractures.


Our experienced professional physios can recommend and supply the ideal brace for your orthopaedic injury or sports injury prevention, as well as crutches, a variety of heat packs, tapes, lotions and specialized pillows.


return to work coffs harbour workplace


Sprains and muscle tears recover faster and have less recurrence, and our experienced physiotherapists also treat nagging bursitis (shoulder, hips), arthritis, tendinitis, headaches, vertigo and neurological conditions.


Our practice is different: We Diagnose/ Treat and Fix. We aim to fix you in the least possible appointments… we build our business by fixing you… and then you tell lots of others about us!


what we do.


• My Home Physio


Work injuries


• Trusted NDIS provider


• Neurological rehab


• Specialised paediatric physiotherapy


• Back and neck pain


• Injury prevention and ergonomics


• Functional pre-employment


• Ergonomic consultancy


• Mobility and balance issues


• Headaches


• Joint pain and arthritis


david rose.


David is the co-owner and director of Ergofix – Physiotherapy and Occupational Health


functional capacity evaluation coffs harbour


David graduated as a Physiotherapist from University of Sydney in mid-1992, and moved to Queensland as a new graduate before working in the USA. After several years’ experience in both public and private sectors, and some time working in the UK, David took on a role as a clinical educator with the University Of Queensland. He went on to become a Clinical Education Liaison Manager with the UQ Physiotherapy Department, travelling throughout Queensland to educate fellow physiotherapists about how to best mentor and train physiotherapy students in their final clinical year. David really enjoyed this role and gained much experience as both and educator and a clinician, and observed a great diversity of clinical and business practice from his travels.


 A management move to Mount Isa in 2005 brought an opportunity for business ownership, and together with Louise, he embarked upon the challenges of managing a growing Physiotherapy practice in a booming yet isolated mining town. A scarcity of physiotherapists Australia-wide made for steep HR challenges and years of long hours and hard work, but his was rewarded with business growth and excellent experience as the Mount Isa Physiotherapy/Ergofix team continued to expand their Occupational Health services to meet the demands of local industry.


Though this time David was also study a Masters’ degree in Ergonomics (University of Queensland), graduating in 2007. The expertise he gained from these post-grad studies added a new dimension his practice of Physiotherapy and expanded his assessment of the individual to the environment in which they work and play.


David and his team at MIPC/Ergofix maintained close ties with University of Queensland and other Universities, taking on a regular stream of clinical students to diversify their experience in Occupational Health. The physiotherapy practice also developed close ties with Q-Comp, the Worker’s Compensation Regulatory Authority and the team pride themselves in the provision of benchmark Physiotherapy, injury management and injury prevention services.


David’s special clinical interests include:


• Assessment and treatment of shoulder injuries


• Cycling related injuries


• Risk management and workplace injury prevention


• David has over 20 years’ experience in the assessment and management of injuries. If you have a complex or undiagnosed issue that hasn’t responded to treatment in the past then discuss this with David. He will answer 4 questions as part of the initial consultation:


Your diagnosis?


1. He will give you an honest opinion about the cause/s of your problem (often multi-factorial)


2. How he can help you?


3. How you can help yourself?


4. Anticipated timeframes for your recovery?


louise rose.


Louise is co-owner and director of Ergofix Physiotherapy.


Louise graduated as a Physiotherapist at University of Queensland in 1991. Louise spent several years working in public hospitals and private practice, as well as overseas in the USA and Britain.


 In 2001, Louise started her Masters in Ergonomics (completed 2007) and commenced work with a private Workplace Consultancy group in Brisbane where she was mentored by 2 skilled Ergonomists.


Louise’s professional interests include:


- Bio-mechanical assessment and injury prevention


- Functional pre-employments


- Worksite assessments


- Cognitive ergonomics/ human factors in the ergonomic re-design of Control Rooms.


- Occupational Health and Safety


On a personal level, Louise’s main interests are her family, but when she’s not driving the “family taxi”, she enjoys cycling, gardening, camping and editing family photos… a happily endless task!


kay joseph.


Kay Joseph, has 30 years experience working as a Physiotherapist with children in London, Glasgow, Sydney and Coffs Harbour. She is one of only 4 specialist Paediatric physiotherapists in Australia. Her diverse experience covers all areas of Paediatric rehabilitation but she has particular expertise in foot and lower limb deformities and walking disorders. She regularly performs specialized casting for talipes and idiopathic toe walking.


Kay is actively involved in physiotherapy research and regularly presenting at conferences. She currently holds a teaching role for University of Newcastle Physiotherapy program.


When she is at home, Kay's hobbies include negotiating with teenagers and ferrying her children to a million and one activities. She is an active volunteer surf lifesaver with Coffs Harbour Surf Lifesaving Club and regularly competes in ocean swims. In her precious "Me" time Kay is an avid Ballet enthusiast, subscribing to the Australian Ballet, and regularly enjoys their Sydney Opera House performances.


 Ergofix is extremely proud to have Kay sharing her expertise as part of our physio team.

ben leyson.


 Ben is the newest addition to our Physiotherapy team, after several years in our Mount Isa clinic, where he specialised in return to work physiotherapy, we are very pleased to have him join us in Coffs Harbour.


Ben graduated in 2014 from La Trobe University with a Bachelor of Applied Science in Physiotherapy.  He has extensive experience and interest in treating people after hip and knee surgeries, and loves to work towards restoring normal walking patterns and posture after these operations. Ben trained with DMA Clinical Pilates In 2016 and since then has been working as a Pilates Instructor – teaching both mat an equipment based classes.


Ben utilises a holistic approach to treating patients - enjoys interacting with complex & tricky patients with a long history of surgeries and or injuries, and especially those who want to avoid back, hip or knee surgery.


He is a perfect choice for any patient with a chronic low back pain or sciatica, chronic fatigue, dizzyness, headaches, nausea, & sleep disturbance.


Outside of work, Ben is enjoying living on the North Coast, learning to surf, camping and exploring and enjoying time with his family.


simon quinn.


Simon is an experienced Physiotherapist recently moved from Sydney where he worked in various fields including muskuloskeletal and sports injuries, paediatric disability and developmental interventions as well as acute care and neurological conditions. In this time Simon has gained experience working with a wide range of conditions, and is passionate about applying the latest evidence to provide the best treatment to his patients.


He is able to provide a thorough assessment and develop meaningful goals, as well as outlining the path needed to get there.


Simon enjoys keeping active, being an avid triathlete and is looking forward to taking in all the Coffs Coast has to offer.

how physio helps.


Injuries are a pain. Even mild discomfort can slow you down and prevent you getting the most out of life. We have the expertise to assess and treat muscle tears, ligament strains, inflammation of joint and tendons and cartilage problems too.


Helping the body to heal quickly and preventing the injury from recurring is our specialty. Don’t ignore niggling aches and pains – talk to us at Ergofix today…

physio for kids.


Kay Joseph has been practising in Coffs Harbour for 14 of her 30 years as a Paediatric Physiotherapist. Prior to Coffs Harbour she worked in major children’s hospitals in UK and Sydney. She has undertaken the process of Specialisation and in 2010 was awarded the title of “Specialist Paediatric Physiotherapist”. Currently there are only 4 Specialist Paediatric Physiotherapists within Australia; Kay is the only to reside outside of the major metropolitan areas.


Kay looks forward to being able to extend private paediatric Physiotherapy services to children and infants of the Coffs Harbour region. She is able to offer a wide range of assessment and treatment services for children with musculoskeletal, developmental and neurological disorders.

sports injuries & prevention.


Sporting injuries happen fast, but they are often growling long before they bite. Your ligament sprain or muscle strain is going to take some weeks to heal – but our Ergofix physios can get you better quicker!


what happens next?


Maybe your sprain happened because of muscle imbalances – old tightness and weakness issues – so your body let you down. Get back on the field quickly with early assessment and treatment of your injury AND its causes.


Did you know that our skilled physios can get you walking on that ankle sprain the same day it happened? Did you know that letting your joint swell up and limping on it for days is actually slowing your healing and stopping you getting on with life?


Have you ever “wished you’d know something earlier” so you could have fix it early rather than waited for weeks and still having to go through the effort of recovery?


getting your injury to go away and stay away.


 Early physiotherapy treatment of acute injuries usually promotes a quicker recovery by reducing pain, swelling and stiffness. Fixing underlying causes (tight or weak muscles and joint instability) allows faster and safer return to work, sports and other activities.

dancers & physio.


 Ergofix is now performing dancing assessments. These include assessment of posture, muscle length and core stability. We are also providing pre-POINTE assessments to ensure dancers are fully prepared for this exciting progression.


 At Ergofix, we understand the demands of the dancing and are able to identify issues which may become injuries in the future.


We can prescribe simple exercises to stretch tight muscles and joints, strengthen muscles and improve joint stability. Sometimes, in conjunction with your dance teacher, we may correct the way you perform specific dance drills to minimise your chance of injury.


We can assess how your joints move in a variety of dancing styles including ballet, contemporary, jazz, modern and tap. Don’t wait for an injury to keep you out for weeks or more.


harbour performing arts centre.


Ergofix has a special arrangement with Harbour Performing Arts Centre (HPAC) and we provide 10% discounted for all treatment and products for members of the HPAC community. We also provide pre-POINTE assessments and general screening assessments on Thursday afternoons, please call to discuss.

analysis, treatment prevention.


David and Louise Rose are proud to announce the launch of My Home Physio in Coffs Harbour. Quality physiotherapy and rehabilitation treatment that comes to you. We are part of the larger ErgoFix Physio group, same family run and owned practice with personal care - now available in your home.


Our caring physios believe that physio therapy services should be available to all members of the community, be they be at home, the workplace, retirement village or nursing home.

quality care in your home.


The My Home Physio team are experienced and awarded rehabilitation providers, with professional Physiotherapists specialising in the rehabilitation of musculoskeletal and neurological conditions, as well as additional expertise in ergonomics and the prevention of injuries.


​Our Physios treat all types of muculoskeletal pain and or injury, we also understand and manage headaches, muscle tension, weakness, ligament issues and neurological conditions. we come to you.


For urgent and same-day physio appointments in Coffs Harbour call 6652 4779. Or click on the button below to make an appointment.

Occupational Health.

ergofix logo occupational health

Very simply... Manual handling training does not work!!

If you clicked here then you are trying to help reduce injuries in your business....


Finally Workcover are starting to recognise what we have known and have been practicing for years. Here is a statement from QLD Worksafe... "Suitable training must be provided about hazardous manual tasks (HMT)".


Lifting technique training (e.g. bend your knees, keep your back straight) is not suitable HMT training and does not comply with legislation for HMT training and must not be used as the sole way of controlling the risk of sprain and strain injuries.


Ask David how we can help your business manage the risks associated with manual tasks for your workforce.


Pre-employment and Risk Screening.

We have experience and expertise in designing pre-employment physical screening and tailor testing to the associated job demands. We provide a risk based profile so that you can make an informed employment decision. We communicate our decision making such that as an employer you are involved!

occupational health coffs harbour
  • Injured Workers.

    “I’ve hurt myself at work … what do I do now?”


    You MUST see a medical practitioner if you have a work injury!… even if you’re sure that it’s all going to be fine, and that you don’t need time off work.


    You don’t need to initiate a Workcoverclaim straight away – HOWEVER– you should see your doctor as soon as practical and report the injury. If your recovery isn’t as quick as you hoped, or if you end up needing to claim for medical or physiotherapy treatment or investigations it will be much more complicated if you didn’t report the initial injury to your doctor. You will not be allowed to “back-date” a claim if you delay this initial medical consultation.


    You also have a responsibility to your employer.


    Your employer cannot act to prevent more injuries from occurring, or know that you may need suitable duties during your recovery if you have not advised them that an injury has occurred. Even if you do not wish to start a claim, if there is a chance that your injury will result in medical expenses, then your employer has a right to know so they can fulfil their reporting obligations with Workcover.


    What happens next?


    If you DON’T want to lodge a Workcover claim then the cost of your Physiotherapy and any investigations that you require will be at your own expense. Private health funds and Medicare rebates will apply as usual.


    If you DO want to lodge a Workcover claim then the cost of your Physiotherapy and any investigations will usually be covered by Workcover so long as you have a doctor’s referral for those services. Your Doctor will issue you a work capacity certificate. This has information regarding working hours, any physical restrictions and potential work duties and Physiotherapy referral details. You MUST bring this certificate with you for your consultation if you wish for us to bill Workcover directly for your Physiotherapy. You should be assigned a Rehabilitation and Return to Work Coordinator (RRTWC) who can keep you informed of the Workcover processes and will liaise between Workcover and your employers and treating health professionals.


    Your responsiblities


    As an injured worker, you must try your best to:

    • Attend rehabilitation appointments (e.g. Physiotherapy). Where possible these should be outside of scheduled work hours
    • Participate in the development of suitable duties plans
    • Provide your employer with copies of further medical certificates or forms from your doctor
    • Keep your RRTWC informed about your progress
    • Keep your manager up to date with details of your physical restrictions, suitable duties and hours to be worked.





  • Managing Workplace Injuries.

    Have you ensured that your employee has seen a doctor?


    • This doesn’t mean having to start a claim if the employee doesn’t want to
    • Ideally your Rehabilitation and Return To Work Coordinator (RRTWC) should coordinate this, arrange the transport and attend the appointment if the employee if the employee agrees. RRTWC should reassure worker, explain the Return to Work process, facilitate necessary medical appointments and be involved from the time of injury?


    Ergofix has practical solutions to workplace injuries!


    • Ergofix has the experience and skill to help you manage workplace injuries.
    • We can provide practical and effective solutions to mitigate your losses.
    • In addition to our experienced Physiotherapy services for assessment and treatment of the injury, we provide Occupational Health expertise to minimise the impact of the injury on your business.
    • In 2012 we were proud recipients of a prestigious award from Q-Comp for our innovative rehabilitation services.



    Ergofix Physiotherapy services include:


    • Accurate assessment of injuriesand rehabilitation planning to fast track recovery
    • Comprehensive and experienced treatment for optimal recovery
    • Communication with stakeholders including Workplace management and supervisors, treating doctors, Rehabilitation and Return to Work Co-ordinators (RRTWC), Insurers.



  • Risk Based Pre-employment.

    ALL workers come with their own personal risk profile and not every BODY is fit for every TASK!


    ergofix’s Functional Pre-employment Screening works by identifying mismatch between work tasks and worker ability so you can manage risk.


    Our risk management approach to Pre-Employment Screening compares the physical capability of a job applicant to physical demands of a proposed role (or set of tasks). We then provides a risk profile for that applicant with respect to the actual physical demands of the specified role and provide risk reduction strategies where appropriate. The result is confidence in the physical appropriateness of the job-placement process and mitigation of manual tasks risk.


    David and Louise Rose both have post graduate qualifications in Ergonomics. We are experts in assessing workplaces and job demands and are innovative in designing functional testing to replicate those demands.


    Our point of difference:


    • Targeted to specific job roles
    • Job Specific testing with real on-the-job equipment





  • Functional Capacity Evaluations.

    Have you ensured that your employee has seen a doctor?


    Functional Capacity Evaluation (FCE) uses a series of standardised tests to determine the physical capabilities (and limitations) of a worker, and thereby determine that individual’s safe capacity for work or specific set of activities.


    ergofix trains all of our Physiotherapists in the recognised WorkHab method of Functional Capacity Evaluations.


    FCEs are most useful when used in conjunction with Worksite Assessments.




    • FCE’s are objective and recognized assessments, predominately used to:
    • Determine an individual’s safe physical capabilities
    • Establish and monitor rehabilitation goals
    • Facilitate return to work process
    • Match individuals to existing job roles or new potential roles



  • Accredited Manual Handling Training.

    Ergofix provides effective manual handling training:


    • relevant to the workers
    • specific to the role
    • problem solving approach
    • empower workers to take responsibility for their manual tasks risks


    Ergofix educates your workforce with effective manual handling training:


    Teach your workers how to:

    • ASSESS manual tasks
    • THINK about their own risk of performing manual tasks
    • PROBLEM SOLVE solutions to manual tasks risk
    • ACT responsibly to manage their own risks associated with manual tasks


    Customised to your workplace:


    Where possible we prefer to incorporate pictures or video footage of ‘real life’ manual handling scenarios from your work place:

    • Real and relevant problem solving integrates training seamlessly into work practices.
    • Practical techniques and problem solving
    • Genuinely reduce risk of work place injuries … AND…
    • Improve productivity … not just tick a box!


    Ergofix provides effective Manual Handling Training:


    • relevant to the workers
    • specific to the role
    • problem solving approach
    • empower workers to take responsibility for their manual tasks risks




  • Rehabilitation & Return to Work.

    Injury management specialists.


    Ergofix provides qualified Rehabilitation and Return to Work Coordinators – assisting injured workers to remain at work or return to work safely and successfully.


    Responsibilities of the Rehabilitation and Return To Work Coordinator:


    • Ensure coordinated and efficient approach to rehabilitation
    • Initiate early communication with injured worker
    • Liaison: keeping all stakeholders informed of Return to Work process and progress
    • Injured Worker
    • Treating Practitioners (Doctor, Physio etc),
    • Workplace Manager
    • Supervisor/Line Management
    • Workcover (Qld or NSW) and Insurers/rehab providers
    • Facilitation of the Return to Work Process:
    • Develop suitable duties programs in consultation with injured worker and the employer
    • Ensure that suitable duties programs are consistent with the current medical certificate


    Ergofix’s Risk Management approach to Rehabilitation and Return to Work


    • Early identification of barriers to the return to work process and mitigation of those risks
    • Ensure your Policies and Procedures for Return to Work are streamlined, efficient and compliant with legislation (and relevant for both work-related and domestic injuries)
    • Early intervention with “Injured Worker’s Pack” to ensure that your worker is on their way back to work from their first medical consultation
    • Education of your workforce so they understand the process before an injury occurs
    • Review and/ or development of health management strategies/ initiatives
    • Understand your job roles and communicate them effectively with Job Task Analysis



  • Worksite Assessment.

    Ergonomic analysis of work tasks.


    It is commonly performed with consideration of an individual worker, their normal work duties and possible alternative work duties. It is an important part of an occupational rehabilitation program and can assist in the development of a return to work program.


    Worksite Assessment is appropriate when a worker is:


    • reporting pain or discomfort at work
    • changing job roles there are concerns about their physical suitability for the tasks required
    • undertaking work training or participating in a return to work program after injury
    • returning to a physically demanding role after an extended break, e.g. prolonged illness, extended leave or lighter work role


    Worksite Assessment will result in:


    • Recommendations to assist in safely maintaining an “at-risk” worker in the workplace
    • Preventative strategies to optimise outcomes and mitigate risks
    • Detailed explanation of assessment outcomes to the client/ employer
    • Provision of a written report which is distributed to key parties
    • Consultation with the treating Doctor and Rehabilitation and Return to Work Coordinator (RRTWC) regarding suitable duties




occupational health coffs harbour
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ergofix puzzle coffs harbour
occupational health coffs harbour